While watching the recent Dynamics 365 July Update Executive Briefing sessions something struck me. I feel like we can do a lot better with User Interface and User Experience.
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Adviser activity is a roller coaster ride.
What every business would really like is that activity cycle smoothed out a bit. Even if the highs aren't quite so high, at least the lows aren't as low. Breeding consistency into a planner force is no easy task. Especially fighting natural human tendencies that a lot of us have.